We value the trust that you’ve placed in us and recognize the importance of secure transactions and information privacy. This Privacy Policy describes how Tex Bazar Ltd. and its affiliates (collectively “TexBazar, we, our, us”) collect, use, share or otherwise process your personal data through TexBazar website https://www.texbazar.xyz, its mobile application (hereinafter referred to as the “Platform”). You can browse limited sections of the Platform without sharing any personal information with us. By visiting this Platform, providing your information or availing our product/service, you expressly agree to be bound by the terms and conditions of this Privacy Policy, the Terms of Use, and the applicable service/product terms and conditions, and agree to be governed by the laws of Bangladesh. If you do not agree, please do not use or access our Platform.

1. Collection of Your Information:

1.1. Personal Data: When you use our Platform, we collect and store your information, provided by you from time to time. We indicate which fields are required and which are optional. You always have the option not on the Platform.

1.2. Browsing Behavior: information that you choose to provide on our Platform. We use this information to do internal research on our users' demographics serve our users. This information may include the URL that you just came from (whether this URL is on our Platform or not), which URL you next go to (whether this URL is on our Platform or not), your computer browser information, and your IP address.

1.3. Contact & Transaction Details: address, name, phone number, credit card/debit card and other payment instrument details) from you when you set up an account or transact with us or participate in any event or contest. While you can browse some sections of our Platform without being a registered member, certain activities (such as placing an order or consuming our online content or services) d registration. We use your contact information to send you offers based on your previous orders and your interests.

1.4. Messages: If you choose to post messages on our message boards, chat rooms or other message areas or leave feedback on the use voice commands or virtual try and buy or similar features to shop on the Platform, we will collect that information you provide to us.

1.5. Personal Correspondence: other users or third parties send us correspondence about your activities or postings on the Platform, we may collect such information into a file specific to you.

1.6. We will also collect your information related to third-party business partner platforms. When such a third personal data directly collected from you, you will be governed by their privacy policies. not be responsible for the third privacy policies, and we request you to read their privacy policies prior to disclosing any information.

 1.7. Call Recordings:If our representative calls you or if you call us on the telephone to discuss your problem, we will record such call.We retain this information as necessary to resolve disputes, provide customer supportand troubleshoot problems or for internal research and analysis as permitted by law.

2. Use of Demographic / Profile Data / Your Information:

2.1. We use your personal data to take and fulfill orders, deliver products and services, process payments, and communicate with you about orders, products and services, and promotional offers. To the extent we use your personal data to market to you, we will provide you the ability to opt-out of such uses.

2.2. We use your personal data to assist sellers and business partners in handling and fulfilling orders; enhancing customer experience; resolve disputes; troubleshoot problems; help promote a safe service; collect money; measure consumer interest in our products and services; inform you about online and offline offers, products, services, and updates; customize and enhance your experience; report to regulatory authorities wherever required, detect and protect us against error, fraud and other criminal activity; enforce our terms and conditions; and as otherwise described to you at the time of collection of information.

2.3. With your consent, we may have access to your SMS, instant messages, contacts in your directory, location, camera, photo gallery and device information. We may also request you to provide your Know-Your-Customer (KYC) details to: (i) check your eligibility for certain products and services like insurance, credit and payment products; (ii) issue GST invoice for the products and services purchased for your business requirements; (iii) enhance your experience on the Platform and provide you access to the products and services being offered by us, sellers, affiliates or lending partners. You understand that your access to these products/services may be affected in the event consent is not provided to us.

2.4. In our efforts to improve our product and service offerings, our affiliates and we collect and analyze demographic and profile data about our users' activity on our Platform. We identify and use your IP address to help diagnose problems with our server, and to administer our Platform. Your IP address is also used to help identify you and to gather broad demographic information.

 2.5. We will occasionally ask you to participate in optional surveys conducted either by us or through a third-party market research agency. These surveys may ask you for personal data, contact information, date of birth, demographic information, attributes such as your interests, your purchasing behavior or history, preferences, and other such information that you may choose to provide. The surveys may involve collection of voice data or video recordings, the participation of which would purely be voluntary in nature. We use this data to tailor your experience at our Platform, providing you with content that we think you might be interested in and to display content according to your preferences.

3. Cookies:

3.1. We use data collection devices such as "cookies" on certain pages of the Platform to help analyze our web page flow, measure promotional effectiveness, and promote trust and safety. "Cookies" do not contain any of your personal data. We offer certain features that are only availablethrough the use of a "cookie".

3.2. We also use cookies to allow you to enter your password less frequently during a session. Cookies can also help us provide information that is targeted to your interests. Most cookies are "session cookies," meaning that they are automatically deleted from your hard drive at the end of a session.

3.3. You are always free to decline/delete our cookies if your browser permits, although in that case you may not be able to use certain features on the Platform and you may be required to re-enter your password more frequently during a session.

3.4. Additionally, you may encounter "cookies" or other similar devices on certain pages of the Platform that are placed by third parties. We do not control the use of cookies by third parties.

3.5. We use cookies from third-party partners such as Google Analytics for marketing and analytical purposes. Google Analytics helps us understand how our customers use the site. You can also control the use of cookies at the individual browser level, but if you choose to disable cookies, it may limit your use of certain features or functions on the services.

4. Sharing of personal data:

 4.1. We may disclose your personal data to third parties, such as sellers, business partners. This disclosure may be required for us to provide you access to our products and services; for fulfillment of your orders; for enhancing your experience; for providing feedback on products; to collect payments from you; to comply with our legal obligations; to conduct market research or surveys; to enforce our Terms of Use; to facilitate our marketing and advertising activities; to analyze data; for customer service assistance; to prevent, detect, mitigate, and investigate fraudulent or illegal activities related to our product and services.

 4.2. We may disclose personal data if required to do so by law or in the good faith belief that such disclosure is reasonably necessary to respond to subpoenas, court orders, or other legal process.

 4.3. We may disclose personal data to law enforcement agencies, third party rights owners, or others in the good faith belief that such disclosure is reasonably necessary to enforce our Terms of Use or Privacy Policy; respond to claims that an advertisement, posting or other content violates the rights of a third party; or protect the rights, property or personal safety of our users or the general public.

5. Links to Other Sites:

5.1. Our Platform may provide links to other websites or applications that may collect personal data about you and you will be governed by their privacy policies.

 5.2. TexBazar shall not be responsible for the privacy practices or the content of their privacy policies, and we request you to read their privacy policies prior to disclosing any information.

6. Security Precautions:

6.1. We maintain reasonable physical, electronic and procedural safeguards to protect your information. Whenever you access your account information, we offer the use of a secure server. Once your information is in our possession, we adhere to our security guidelines to protect it against unauthorized access.

6.2. However, by using the Platform, the users accept the inherent security implications of data transmission over the internet and the World Wide Web, which cannot always be guaranteed as completely secure, and therefore, there would always remain certain inherent risks regarding use of the Platform. Users are responsible for ensuring the protection of login and password records for their accounts.

7. Choice/Opt-Out:

We provide all users with the opportunity to opt-out of receiving non-essential (promotional, marketing related) communications after setting up an account with us. If you do not wish to receive promotional communications from us, then please login into the Notification Preference page of Platform to unsubscribe/opt-out.

 8. Advertisements on Platform:

We use third-party advertising companies to serve ads when you visit our Platform. These companies may use information (not including your name, address, email address, or telephone number) about your visits to this and other websites in order to provide personalized advertisements about goods and services of interest to you. You have an option to opt out from tracking of personalized advertising.

9. Data Retention:

We retain your personal data in accordance with applicable laws, for a period no longer than is required for the purpose for which it was collected or as required under any applicable law. However, we may retain data related to you if we believe it may be necessary to prevent fraud or future abuse, to enable TexBazar to exercise its legal rights and/or defend against legal claims or if required by law or We may continue to retain your data in anonymized form for analytical and research purposes.  

10. Your Rights:

10.1. We take every reasonable step to ensure that your personal data that we process is accurate and, where necessary, kept up to date, and any of your personal data that we process that you inform us is inaccurate (having regard to the purposes for which they are processed) is erased or rectified.

10.2. You may access, correct, and update your personal data directly through the functionalities provided on the Platform.

10.3. You may delete certain non-mandatory information by logging into our website.

10.4. You can also write to us at the contact information provided below to assist you with these requests.

10.5. You have an option to withdraw your consent that you have already provided by writing to us at the contact information provided below. Please mention “for withdrawal of consent” in the subject line of your communication. We will verify such requests before acting upon your request. Please note, however, that withdrawal of consent will not be retroactive and will be in accordance with the terms of this Privacy Policy, related Terms of Use and applicable laws. In the event you withdraw consent given to us under this Privacy Policy, such withdrawal may hamper your access to the Platform or restrict provision of our services to you for which we consider that information to be necessary.

11. Your Consent:

 11.1. By visiting our Platform or by providing your personal data, you consent to the collection, use, storage, disclosure and otherwise processing of your personal data on the Platform in accordance with this Privacy Policy.

11.2. If you disclose to us any personal data relating to other people, you represent that you have the authority to do so and to permit us to use the data in accordance with this Privacy Policy.

11.3. You, while providing your personal data over the Platform or any partner platforms or establishments, consent to us (including our other corporate entities, affiliates, lending partners, technology partners, marketing channels, business partners and other third parties like credit bureaus) to contact you through SMS, instant messaging apps, call and/or e-mail for the purposes specified in this Privacy Policy.

 12. Changes to this Privacy Policy:

12.1. We may amend and update this privacy statement from time to time. We will notify you of material changes to this privacy statement as appropriate under the circumstances and as required by applicable laws, e.g. by placing a prominent notice within our Services or by sending you a message via our Services or by sending you an email.

12.2. If you do not agree with the way we are processing your personal data and the choices we are providing to you, you may close your account at any time by going into your account settings and select delete account.

 13. Customer Support If you have a query, concern, or complaint in relation to collection or usage of your personal data under this Privacy Policy, please contact us at info@texbazar.xyz .You can reach our customer support team to address any of your queries or complaints related to product and services by dialing our hotline number at +8801722595553 .